Concord, NCDrainCleaning

Two kinds of drain trouble in one city

The houses facing North and South Union Street were built in the late 1800s and the first years of the 1900s. Gibson Village formed around a mill that opened in 1901, and Logan was established before 1900. Drains of that age are usually cast iron inside and clay out to the street. Cast iron scales over until it grabs paper. Clay was laid in short sections, and roots find any joint that has opened. In these houses a clog that keeps coming back is rarely about habits.

The subdivisions tell a different story. Afton Village, Moss Creek and Christenbury were built from the late 1990s on, and their PVC drains stay smooth and keep roots out as long as the joints are sound. Clogs there come from use: cooking grease that sets in the kitchen line, wipes, hair and soap. Now and then a length of pipe has settled and holds water, and debris collects in the low spot.

• Two or more cable jobs on the main line inside twelve months
• Roots or rust flakes come back on the cable
• Drains gurgle again days after a cleaning

What we do with a blocked line here

A single slow fixture is usually a clog in its own trap or branch, the simple visit described under clogged drain repair. Several fixtures backing up together points to the main. For that we find a cleanout, or pull a toilet if there is none, and run a cable with a head matched to the pipe size until the line carries a full flow.

What comes next depends on the pipe. In an old cast iron or clay line with a history of clogs, a sewer camera inspection shows whether scale, roots or a break is behind it. In a kitchen line coated with grease, hydro jetting strips the wall clean once the camera confirms the pipe can take it. The sewer provider is the City, through its Water Resources department, and treatment is handled by WSACC, a wholesale agency. A clog inside your building is private plumbing whoever sends the bill, and that is the part we work on.

Union Street, the subdivisions and the kitchens near Concord Mills

On the older side we expect calls from Gibson Village, Logan, Edgewood, South Union Street and the North Union Street Historic District. Among the newer subdivisions we expect calls from Afton Village, Moss Creek and Christenbury, and we also cover Beverly Hills, Zemosa Acres, Laurel Park and Winding Walk. The mall has been open since 1999 and sits roughly a mile from Charlotte Motor Speedway. Restaurants, hotels and shopping centers have filled in around the two. Those kitchens send grease down the line every working day, so their drains do best on a jetting schedule arranged through our commercial plumbing service.

A real-estate agent selling a house near Union Street can have the main line cleared and filmed before it goes on the market, because a standard home inspection will not look inside it. Property managers get a price before work begins and a clear note of what was found in each unit, which makes it easier to choose between another cleaning and a repair.

Booking, pricing and what the warranty covers

We pick up at any hour, and same-day visits are available. Non-urgent work is usually booked a day or two ahead, within 24 to 48 hours. If sewage is coming up through a tub or floor drain, say so when you call and it will be handled as an emergency plumbing visit.

The price is given before we start and it follows the job: which line is blocked, how hard it is to reach, and whether it holds hair, grease or roots. A tub drain in a 2005 house and a root-filled clay main under a 1920s house are not the same price, and we will not pretend they are. Our Google reviews mention clear explanations and no upselling, and that is the standard for every visit.

Drain cleaning is the one service our 1-year labor warranty leaves out. If we find a damaged pipe and repair it, we stand behind that labor for one year.